Privacy Policy
Last Updated: February 2026
Contents
Reliant Enterprises LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our Shockwave MSK products. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Data Collection
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
2. Data Usage
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Process payments and refunds.
- Send you a confirmation email when you make a purchase.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Respond to your comments, questions, and requests and provide customer service.
- Monitor and analyze trends, usage, and activities in connection with our Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
4. Data Protection
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
6. Contact Information
If you have questions or comments about this Privacy Policy, please contact us at:
